Q: What types of sarees and suits do you offer?
A: We offer a wide range including silk, cotton, khadi, hand-painted, Designer , Office wear sarees and various styles of suit fabric such as Casual, Party wear etc.
Q: How do I select the right size?
A: Refer to our size chart available on each product page. For assistance, contact our customer support.
Q: What is your return policy?
A: If there are any issues with the product, we accept returns within 3 days of delivery. Items must be unused and in original condition. Please check our return policy page for details.
Q: How can I track my order?
A: After shipping, a tracking number will be emailed to you. Use it on our website’s tracking page to check your order status.
Q: Do you offer COD (Cash on Delivery)?
A: No, COD is not available as it leads to Additional charges to customer.
Q: Do you ship internationally?
A: No, Currently we provide domestic shipping only. Delivery times vary by location.
Q: How should I care for my sarees and suits?
A: Specific care instructions are included with each product. Generally, we recommend dry cleaning for silk sarees and gentle hand washing for cotton items.
Q: Can I customize my order?
A: Yes, customization options are available. Contact our customer service with your requirements.
Q: Are the colors or products on the website accurate?
A: We photograph all our products under standard lighting conditions & with professional cameras so that the product image you see is as close to the product. However, there may be minor variations in the color of the fabric, dyes, prints, or embroideries of the product image you see on your monitor / mobile phone screens/laptops, etc, and the actual product.
Q: What payment methods are accepted?
A: We accept major credit/debit cards, net banking, UPI, and mobile wallets like Paytm and Google Pay.
Q: How do I contact customer service?
A: Email us at help@shivdasi.com or call us at +91-8700538701. Available Monday to Friday, 10 AM to 6 PM IST.